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Operations Manager - Fintech Company

Job Descriptions:

  • To direct and oversee the platform’s operating function relating to lending, funding, and cash management transactions
  • To work closely with the developer team to continuously improve the platform IT system
  • Manage the platform operational risk exposure by identifying an area of potential risk and implementing a corrective action plan
  • Design, develop and update the platform Operating Manual to ensure compliance to all operational guidelines, processes, and procedures.
  • Ensure that effective documentation is in place to reduce operational costs, tighten controls and improve service quality and customer service
  • Propose useful suggestions on how to improve the platform operation

Job Requirements

  • Bachelor's degree in any related field
  • Min. 5 years of experience as an Operations professional (preferably in the same industry)
  • Understand the Risk Management process
  • Good understanding of IT system
  • Professional English proficiency is a must
  • The ability to work in a highly dynamic working environment is crucial
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