Human Capital Manager (Jakarta Based) – Outsourcing & Manpower Services Industry
Talent Hunts Indonesia is an Executive Search Agency based in Jakarta, currently working with a leading outsourcing and manpower services enterprise, who are looking for a commercially driven and strategic Human Capital Manager. Based in Jakarta, this senior leadership role is fully responsible for managing the end-to-end Human Capital function, with heavy emphasis on high-volume recruitment, candidate deployment, client SLA fulfillment, and labor legal compliance. Operating within a high-velocity B2B service environment, the ideal candidate will combine deep expertise in Indonesian manpower law (PKWT, BPJS, outsourcing regulations) with proven mass-hiring strategies, bridging client operational demands with scalable talent pipelines and robust workforce governance.
Responsibilities:
Human Capital & Division Leadership: Lead and oversee the complete HR ecosystem including high-volume recruitment, employee relations, performance management, and HR policy formulation; establish scalable SOPs aligned with corporate growth.
Mass Recruitment & Pipeline Strategy: Formulate and execute target-driven sourcing strategies for mass hiring and specialized roles; optimize candidate talent pools, Time to Fill, Cost per Hire, and Quality of Hire across diverse client sectors.
Placement & Deployment Governance: Direct the end-to-end employee placement lifecycle from sourcing, screening, and background checks to client site deployment, onboarding, contract tracking, and rapid replacement strategies.
Client Advisory & SLA Management: Collaborate closely with Sales/Business Development and client stakeholders to analyze manpower requisitions, draft recruitment feasibility plans, align salary structures, and ensure strict SLA fulfillment.
Legal Compliance & Industrial Relations: Ensure full organizational alignment with Indonesian labor laws, outsourcing frameworks, PKWT agreements, BPJS Kesehatan/Ketenagakerjaan regulations, and dispute resolution procedures in coordination with Legal teams.
Operations & Analytics Reporting: Supervise daily HR administration, payroll data alignment (overtime, deductions, attendance), and report weekly/monthly recruitment KPIs, retention rates, and workforce metrics to executive management.
Requirements:
Bachelor's Degree (S1) in Human Resources Management, Psychology, Law, Business, or a related discipline.
Minimum 7–10 years of progressive Human Capital experience, with at least 3 years serving in a Managerial / Department Head capacity.
Mandatory Industry Experience: Solid background coming directly from Outsourcing, Manpower Supply, Labor Agency, BPO, Facility Management, or Service-Oriented enterprise environments.
Proven track record in managing high-volume, mass-recruitment operations across multiple client locations and operational business units.
Deep Mastery of Indonesian Labor Law: Expert knowledge of PKWT employment contracts, outsourcing compliance regulations, minimum wage structures, BPJS administration, industrial relations, and termination protocols.
Data-driven mindset proficient in HRIS, Applicant Tracking Systems (ATS), advanced Excel analytics, and recruitment KPI dashboards.
Language Proficiency: Strong command of Bahasa Indonesia (mandatory) and professional fluency in English (written and spoken) for executive and client reporting.
Willing to be fully based in Jakarta.
Gedung Treasury Tower 1, Lt.7 Unit F. Jl. Jend. Sudirman Kav 52-53 Kebayoran Baru Jakarta Selatan Telephone (021) 50208136