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GLOBAL ACCOUNT MANAGER
Job Description:
- Identify, establish and manage multi-tier relationship across customer and Organization to ensure a long term business partnership and achievement of corporate goals
- Lead the geographic profitability development of designated industry portfolio through positioning as a strategic business partner, and delivering agreed programs, through a team drawn from across the network
- Build and maintain executive relationships within the Global customer accounts
- Lead and manage customer presentation and proposal
- Provide customer oriented service at all times relating to specific sales and customer expectation issues
- Develop and manage after sales strategy for each and designated account customer.
- Provide customer account revenue and activity reporting, as required by management team
- Participate in and contribute to the development of strategies and approaches to maintain, protect, improve, and grow account sales & portfolio.
- Keep current and provide global customers strategy in line with country level business plans, ensuring profitable revenue growth
- Implement agreed account sales and customer acquisition strategies set by management, ensuring target revenue and profitability levels are in line with agreed business plans
- Formulate sales plan that incorporates initiatives for identifying, gaining and maximizing growth within the existing industry portfolio so that the required sales results are achieved
- Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business
- Provide tailored and non-standard customer oriented service at all times relating to specific sales and customer expectation issues by cooperating with other related departments
- Implement global and regional account development approaches and platforms to gain and retain top accounts
Job Requirements:
- Minimum Bachelor Degree
- 7 years in Sales function experiences in the Logistic Industry
- Fluent in English
- Willing to travel intensively
- Good problem Solver
- Able to identified new business